Business Ethics

Big Tech Has Disrupted the Social Contract

A personal experience with Turo's car rental service reveals significant issues with suspended registration, false charges, and poor customer service. The narrative expands into a broader critique of how tech companies' 'sharing economy' has disrupted traditional business structures and consumer protections while prioritizing growth over safety and reliability.

UnitedHealth Is Sick of Everyone Complaining About Its Claim Denials

UnitedHealth Group is taking aggressive measures to protect its image following their CEO's killing and criticism over claim denials, including hiring defamation lawyers and blocking shareholder proposals about denial practices. The company is particularly targeting a surgeon's viral social media post about insurance interference during surgery, while also defending against accusations from prominent investors about their denial rates and profitability.