Federal employees share their experiences building digital tools that millions of Americans use daily for government services. These builders have worked behind the scenes to improve accessibility to tax filing, veterans' benefits, and various crisis-response initiatives, while emphasizing their commitment to public service over political entities.
A former 18F designer shares their experience leaving the government agency amid concerning changes in leadership and organizational structure. The resignation was prompted by potentially problematic interviews conducted by unnamed officials, followed by mass layoffs of probationary employees. The narrative highlights the intersection of government work, labor rights, and the impact of politically-driven organizational changes.